mandarin oriental tower, chicago

HOTEL RENTAL PROGRAM OVERVIEW AND FREQUENTLY ASKED QUESTIONS:

ABOUT THE RENTAL PROGRAM:

Q. Who Manages the Hotel and the Rental Program?

The Mandarin Oriental, Chicago Hotel is managed by affiliates of Mandarin Oriental, the Hotel Group (“MOHG”), under long term management agreements with the hotel's owner. MOHG companies operate 22 hotels around the world, including five properties in the United States. MOHG will operate not only the hotel's voluntary rental program, but will also market the hotel to the public, operate the front desk, take reservations, maintain the property, serve the food and beverage in the restaurants, room service and meeting rooms, provide group meeting and convention services in the hotel’s meeting areas, and provide all of the other services that guests expect in world class, luxury hotels, like housekeeping, concierge, bell desk, and telecommunications services. For more information on MOHG and the hotels it operates, please consult the company's website at www.mandarinoriental.com.